Yes. We accept returns within 30 days of delivery for unused, unopened products in their original packaging. Opened items cannot be returned unless defective or damaged upon arrival.

Once we receive and inspect your return, approved refunds are processed within 5–7 business days to your original payment method.

Contact us within 48 hours of delivery at info@innovacapita.com with photos. We will arrange a replacement or full refund at no cost to you.

No. Sale items and gift cards are final sale and non-refundable.

Email us at info@innovacapita.com before sending anything back. We will provide full return instructions.

Orders are prepared and dispatched within 1–3 business days.

Yes — complimentary standard shipping on all domestic US orders. Delivery takes 3–7 business days. Expedited options available at checkout.

Yes, we ship to 23 countries. International delivery takes 7–21 business days.

Yes. A tracking number will be sent to your email as soon as your order ships.